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To contact us regarding purchase of Quantrac HVAC Office, Option Upgrades, Technical Help Annual Subscription, etc. please email me at ken@quantrac.com or sales@quantrac.com. I will give you my personal attention to make sure your needs are met as quickly as possible. For Quantrac Technical Support If you currently are a Quantrac client and need technical support or would like to ask any questions, please email me directly at ken@quantrac.com. I monitor for Quantrac client emails 7 days a week including weekends and holidays. Email is the quickest path to technical help, answering questions, and sales. If needed, I will initiate a phone call to follow up or expand our conversation. Using email will ensure that we both have a written record of the issue, it's diagnosis, and resolution. Technical support is free for our Support Agreement subscribers. Revision 11T-724 Available! This latest application revision includes a "fix" to compensate for a Microsoft security update regarding emailing of Sales Leads and Service Tickets. It also colorizes the list of Jobsites in the Customer form to indicate Maintenance Contract status. Also includes fixes for unreported bugs that no one has experienced or reported. And includes embedded Revision checking to make sure your Quantrac application is up to date on each workstation. Revisions are free to all Quantrac clients with a current Annual Technical Support and Revision subscription. Go to Quantrac's Help:About to check your revision. A "Revision" is an application improvement that does not require a change to your live database structure. We work hard to keep Quantrac operational in constantly-updated Windows operating system environments and publish new Revisions several times a year.
Subscriptions to our Technical Support and Revision service are still only $395 per year. With a subscription, you will have free access to all revisions to Release 11 that are published; as well as our technical support to help with training or issues you might have during the subscription year. Email to get the latest Release 11 Revision that's free with a Technical Support Agreement and/or to subscribe. Quantrac Corporation has been providing HVAC software since 1992! The software was developed in a very successful, award-winning company, Airco Comfort Systems, Inc. by a team of software professionals. There is no more intuitive and easy-to-use package available. Here we are, 24years later and under the same ownership. Many of our current customers first computerized their offices in 1992 with our first release. We’ll be happy to share some of the names of our first users as well as those that are more recent. Our software is still very highly acclaimed by its users. We believe that HVAC Office is the easiest to implement and most user-friendly of all. The HVAC industry is our only focus. HVAC Office is our only product. We are dedicated to serving this industry and don’t share our time with other products and other industries. HVAC Office has progressed through eleven releases since conception in 1992; all geared towards making the management of your company more efficient and profitable.
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HVAC Office Resources Please use my personal email address, ken@quantrac.com, to contact us if you have any problems, questions, issues, requests. Doing so keeps a written record of every issue and helps me develop a user-friendly knowledge base. It also helps me to track calls to make sure everyone's needs have been addressed. |
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